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Coaching to Enhance Performance (CTEP®)

Coaching to Enhance Performance® is a proactive observation and coaching process designed to develop an engaged thinking workforce through a collaborative learning environment. The importance of observation and coaching processes cannot be overstated. In HRT’s experience, there have been many incidents prevented and lessons learned that came from an effective observation and coaching session.

This is an observation process that is designed to develop an engaged, thinking workforce through a collaborative coaching and learning environment. This powerful process results in the positive transformation of employee morale enhanced empowerment and ownership of individual performance. What you will see is immediate behavior changes in personal performance that aligns with expectations for high reliability (quality), enhanced production, as well as improved nuclear and personnel safety. CTEP® provides the solutions to any ineffectiveness related to engagement or coaching within an observation process. CTEP®’s power comes from practical training that follows classroom training and understanding of what transforms worker behavior (consistently a client favorite). Enhanced coaching is necessary for both in-house and supplemental craft.

Primary Learning Objectives:

  • Describe the elements of effective observations
  • Describe the keys to effective communication
  • Review ways to shape an individual’s mindset and perception to positively influence behaviors
  • Describe the power of Positive Reinforcement
  • Describe the model for effective engagement used during the observation debriefing process
  • Describe various worker reactions that can result during the coaching process
  • Describe the importance of reinforcing expected fundamental knowledge as well as proper Human Performance (HU) & Industrial Safety during coaching
  • Demonstrate how to provide coaching in the work environment through Coaching to Enhance Performance™ Training